Updated: 31 January 2012 - 18:36 GMT
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By its nature, wherever you live in the world, anything to do with wireless is a nightmare. We all have stories of dubious signal coverage maps, in your face in-store sales people, reception problems, complex customer support processes (you mean you haven't been on the phone to your carrier for 40 minutes only to be cut off during the hold musak?), address books that don't sync properly, and of course, the worst issue of all, the hard cold fact that no matter which calling plan you choose, each is carefully crafted to ensure you will always go over your minutes and end up with a bill that is more than you expected.
To make things worse, obtaining concise information related to your mobile device or service is frustating, with forums overloaded with flame wars, 'trolls' and dubious use of the written word! Therefore, FONEBOX.COM endeavours to provide accurate unbiased advice, tips and commentary to assist you and at the same time encourage the industry to behave itself.
Take heart telecommunications industry, if you are good to your customers, they will remain loyal, so don't drop the ball!